Intellectual Property Rights Expert Commentary
“L3 Prime has intellectual property rights in technology that redefines staff planning and productivity measurement for contact centre, retail and beyond. This technology represents an advance that could alter the playing field for the Work Force Optimization market.”
Jerome Bastien
Patent Attorney
Moffat & Co.
Macera & Jarzyna
Patents Trademarks Copyright
http://www.moffatco.com/
“The technology has competitive impacts on a broad range of software and hardware solutions including forecasting, scheduling, call routing, virtual queueing, performance measurement, business intelligence, and analytics.”
Carton Kevin
Partner/ Patent Attorney/Patent Agent
Moffat & Co.
Macera & Jarzyna
Patents Trademarks Copyright
http://www.moffatco.com